Terms & Conditions
Willowtree Glamping Mournes, 17a Mill Road, Annalong, Co. Down BT34 4RH, N. Ireland
1) All bookings made by telephone must be confirmed in writing via email or post with the required deposit within 2 days. Email bookings are welcome, and the deposit secures the required dates.
2) A deposit of £50 for one night’s accommodation is required when booking glamping accommodation for a 1 night stay or £100 deposit for a 2 day or longer night stay.
All deposits include an administration charge of £20 which is non-returnable if a deposit is returned*.
3) The Proprietors reserve the right to alter or cancel the booking arrangements in the event of unforeseen circumstances. If cancellation by the proprietor is necessary the monies received shall be returned in full. Our liability would not extend beyond this refund.
4) The Glamping Units are available from 3pm on the day of arrival until 10am on the day of departure. Any departures after 10am may incur an extra change for late departures.
5) The Proprietors shall not be liable for any loss, damage or injury to clients or any third parties during their stay.
6) The clients shall keep the accommodation and all furniture and fittings in the same state of repair as at the commencement of the stay and shall leave the property in the same sate of cleanliness and general order in which it was found.
7) Additional fire wood is charged at £5 per bag, this may be removed from your security deposit.
8) Prices may change without notice, and are confirmed at time of booking.
Cancellation Policy
1. We are a small family run Glamping Site. This means that cancellations can have a large impact both on us and on those we turn away in favour of someone who has already booked and who then cancels late.
2. If you have to cancel your stay, please notify Ciara Tiernan immediately by phone 07729881352 and email (info@willow3.co.uk) or post and every effort will be made to re-let the property.
3. There will be a refund of the deposit paid up to 3 weeks before the start day of your stay if you have to cancel your booking with the exception of the administration fee mentioned above.
4. If the stay is cancelled in the period within 3 weeks before the start date of the visit, no monies shall be refunded and the balance of the full cost is still payable to us. We will make all reasonable efforts to re-let the accommodation, but if we are unable to do so, you will remain liable for the total cost of any nights which have not been re-let.
5. However there are exceptional circumstances when late cancellation of your visit because of a bereavement or sickness in the family or any similar unforeseen occurrence outside your control which prevents you taking your stay, that we may consider refunding part or all the money owed with the exception of the administration fee mentioned above. We reserve the right to treat such cases on its own merits.
6. If you fail to arrive at Willowtree Glamping Mournes to take your booked accommodation, then you will be remain liable for the total cost of your booking.
7. The Proprietors reserve the right to alter or cancel the booking arrangements in the event of unforeseen circumstances. If cancellation by the proprietor is necessary the monies received shall be returned in full. Our liability would not extend beyond this refund.
8. Holiday Insurance is easy and prices are competitive – for more information check to see policies run by your home and car insurers. We strongly recommend that holiday insurance is secured at the time of your booking. *Covid -We would advise that you consult your holiday insurance when making a booking to ensure you are covered in the event of a cancellation relating to Covid.
*COVID-19 if your booking is affected by lockdown we can offer you alternative dates, gift vouchers or a refund (please note the £20 administration fee still applies). Please note alternative dates my be at a higher rates during summer months.
We look forward to welcoming you to Willowtree Glamping Mournes for your next staycation.
Facebook Competition Terms and Conditions
The promoter is Willowtree Glamping
The competition is open to anyone 25 years or over except employees of Willowtree Glamping and their close relatives and anyone otherwise connected with the organisation or judging of the competition.
There is no entry fee and no purchase necessary to enter this competition.
By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
The route to entry for the competition is to like the post on our Facebook Page.
Any additional action (including sharing a post, commenting, watch party, tagging etc) are done at the entrant’s discretion and do not impact the outcome of the giveaway.
We will at no point contact any entrant via Direct Message to say they have won the giveaway and ask for a payment.
Please do not give any billing information via messenger on Facebook to anyone who might try and pass off as an employee of Willowtree Glamping
We have the right to allow more than one entry per competition at times. We will notify specifically in the post if this is the case
Closing date for entry will be stated in the post of the Facebook page. After this date, then no further entries to the competition will be permitted.
No responsibility can be accepted for entries not received for whatever reason.
The rules of the competition and how to enter are clearly stated in the Facebook post.
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The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.
The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.
The prize will be clearly stated in the Facebook Post
The prize is as stated and no cash or other alternatives will be offered. The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.
Winners will be chosen at random via the software platform that we will share if anyone wants to know more
The winner will be notified by a notification on Facebook and within 28 days of the closing date. If the winner cannot be contacted or do not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.
The promoter will notify the winner when and where the prize can be collected
The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
The competition and these terms and conditions will be governed by law and any disputes will be subject to the exclusive jurisdiction of the courts.
The winner agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the entrant’s prior consent. For our full privacy policy, go to our website
The winner’s name will be available via our Facebook page
Entry into the competition will be deemed as acceptance of these terms and conditions.
This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter or any other Social Network. You are providing your information to Willowtree Glamping and not to any other party. The information provided will be used in conjunction with the following Privacy Policy found on our website.